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Support


Context Help

If you feel lost inside our Control Panel, the first step you should take is to push the Help button, which is visible on each page. A pop-up menu will show up. It comprises exhaustive information about all the operations that you can carry out on the given page. Each context menu opens on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge variety of tutorial videos describing how to use our Control Panel. They're made for those of you who want to see how things are getting done rather than just reading articles. In this way, anyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't find the answer you are looking for, take a peek at our extensive Frequently Asked Questions section, which comprises questions asked by real individuals and provides real solutions. We constantly update our Frequently Asked Questions database with new entries in order to embrace all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions section either, you can touch base with our great team of customer service technicians available 24x7 and eager to help you with any query. Each support ticket you open will be answered in less than 60 minutes (the average support ticket response time being about 20 mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 259273

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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